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If Disney Ran Your Business - Making Leadership Magical. LakeNormanHR Dinner and Program
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If Disney Ran Your Business - Making Leadership Magical.  LakeNormanHR Dinner and Program

LKNHR - If Disney Ran Your Business - Making Leadership Magical. The Secret Positive Approach to Leading and Winning With People

When: 08/15/2017
5:30 pm to 7:45 pm
Where: Hilton Garden Inn
159 Gateway Blvd
Mooresville 28117

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If Disney Ran Your Business - Making Leadership Magical

The Secret Positive Approach to Leading and Winning With People

by John Formica



Have you ever wondered how the Disney Company continues to produce a dynamic model of leadership, employee engagement, teamwork, and working environment? John, an “Ex-Disney Guy” and leading authority in the service industry and organizational culture growth, is America’s Best Customer Experience Coach.” As a former successful Disney Leader, John shares his incredible experiences, real best practices and proven Disney success strategies to help you Lead and Create YOUR OWN Successful Disney-like Employee Experience and Culture.


Join us to:

  • Learn the one secret to lead and engage the hearts and minds of your employees to perform at their best all time while serving a significant and defining organizational purpose that will drive success and accomplishment of goals in any organization
  • Find, hire and place people to fill  a role not a position. We will share strategies to reduce turnover, increase morale, and increase productivity.
  • Secrets to measure your players, apply accountable standards, and create a ‘whistle while you work” culture in your organization today.


About the Speaker:

At the WDW Resort in Orlando, FL, John managed their top luxury resort properties to lead his teams to achieve the highest guest satisfaction ratings among all Disney Resort Hotels. As a result, the Disney Institute contacted John to help them develop their "Customer Loyalty - Disney Style" program and facilitate it to companies and business professionals all over the world. John was also selected to co-chair the company wide roll-out of the “Disney Guest Satisfaction Program” among its 60,000 employees at WDW.

Today, John is a leading authority on Tourism, Hospitality and Service Industries alike. He brings a wealth of knowledge, high energy and practical, not theory, hands-on experiences to his over 3,000 keynotes and seminars. As a result, he has coached hundreds of professional leaders, organizations and business, inspired audiences throughout the US to achieve extraordinary results. John has recently appeared on the NBC Today Show , FOX and radio stations around the world.


Meeting Agenda:

  • 5:30 -6:00 pm Networking
  • 6:00 - 6:20 pm Dinner
  • 6:20-6:30 pm Announcements
  • 6:30 - 7:45 pm Program & Close


Questions to

 Special Thanks to Our Meeting Sponsor!





Click HERE to cancel your registration by Thursday, August 10 at 12 noon.



Registrations, Walk-Ins, Cancellations and No-Shows Policy: Advance registration is required for all chapter sponsored events. All members, sponsors and guests for LakeNormanHR events are responsible for registering for events prior to the event registration close date in order to guarantee an accurate headcount for logistics setup and food and beverage planning purposes.  Failure to register or cancel for an event can subject the chapter to unnecessary charges and expenditures. Walk-ins will be charged a premium registration fee if space is available. Cancellations and no shows for any event without a valid cancellation on file will be billed a fee. Click HERE for a copy of the complete chapter policy.

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